Privacy Policy

Last updated: July 31, 2023

At Randpoint, protecting your privacy is fundamental to our mission of fostering digital trust. This Privacy Policy explains how we collect, use, and safeguard your personal information when you engage with our website and services. We encourage you to read it carefully to understand your rights and how we uphold them.

1. Information We Collect

We collect information you voluntarily provide and data necessary to deliver and improve our services, including:

  • Contact Information: When you contact us via email, phone, or messaging apps (Telegram preferred, WhatsApp), we collect your email address or phone number to respond effectively.
  • Hosting Provider Data: Our website is hosted on Vercel, which may collect data per their privacy policy. You can review their policies separately.
  • Cookies & Tracking: We do not use cookies for tracking, except to remember your chosen light or dark theme preference for a better user experience.

2. How We Use Your Information

Your data is used solely to provide and improve our services and to communicate effectively with you:

  • Service Delivery: To fulfill service requests, provide reports, proposals, and tailored cybersecurity solutions.
  • Communication: To send you business communications related to your inquiries or ongoing services. We store your contact information securely on South African servers for as long as necessary, typically no longer than 30 days unless extended by mutual agreement.
  • Security & Encryption: We use strong encryption to protect your information. You can encrypt sensitive communications to us using our public PGP key available here. The fingerprint is BD51 EA8D E1FE D8E9 5B5D C9FE 2CDE 6D7C 1E68 F95E. Tools like Kleopatra (download at https://kde.org/) can help you use GnuPG for encryption.

3. Your Rights & Data Protection

You have the right to access, correct, or request deletion of your personal data held by Randpoint. If you wish to exercise these rights or have any questions about our privacy practices, please contact us at:

info@randpoint.co.za